Secrets of Networking, Part 2

The second point from a blog by Charlie Robertson from the book “Deserve What You Get” by Jay Levinson is:

2. Punctuality – being on time is a promise that we get to keep regularly. It is expected of most of us. When you are late the person may feel resentful about being stood up and that they are not important to you. Even if you show up 2 minutes later, going through that thought process at all is not good for a relationship.

First, I disagree that punctuality should be ranked this high. This list is being shared to help you but is not nearly complete or prioritized the way I would prioritize it. However, it is a valid point.

Just yesterday, when I am actually writing this blog, I had an appointment with someone referred to me. We were supposed to meet at 10 am at a location of his choosing. The morning of the meeting, he sent me a text message saying he would be there at 9:45. So, I left early and allowed time for heavy traffic. Fortunately, traffic was light. I arrived at 9:20, purchased some coffee, and worked while waiting.

9:45 came and went. 10:00 came and went. Shortly after 10, the other party called saying he was running a couple of minutes late. He quickly apologized (his prior meeting lasted longer than anticipated) and we had a good meeting.

Should he have made allowances? Sure, just as I did my leaving earlier. Was I a little miffed? Yes. If I thought it was important enough to be early, shouldn’t he have planned his day better? Shouldn’t he have planned for “traffic” time. Would that have taken some time away from him if “traffic” did not exist? Absolutely! But then he could have also brought along some work to do.

Am I ever going to forgive him? Let me put it this way. There have been meetings where I either totally forgot about them or put them down incorrectly on my calendar. Sometimes I am left waiting while no one shows up and sometimes they show up and call me saying, “Where are you?’ This rarely happens, but it does happen. Life goes on.

But the principle is sound.  Punctuality is honoring the other party and showing that you can be trusted to respect the other party’s time. If your reputation is that, “you are never on time” then the message is that you are all about you. So, why should I hire you? Why should I want to buy from you? Why should I even want to reset an appointment with you?

Learn the rules. Be punctual as a lifestyle. Apologize when the rare occasion happens that you are late – it will happen. Be sure your brand is someone who tries to intentionally arrive early. My person rule is 15 minutes early. What is your rule?